Mediator: Hello, everyone. My name is [Mediator] and I will be facilitating this mediation session. Before we begin, I wanted to take a few minutes to explain the mediation process to both of you.

Individual 1: Okay, thanks.

Individual 2: Yes, please go ahead.

Mediator: Mediation is a voluntary and confidential process in which a neutral third party, me, helps people in conflict to reach a mutually acceptable agreement. The goal of mediation is to find a resolution that works for both of you, rather than having a decision imposed on you by a judge or arbitrator.

During this mediation session, both of you will have the opportunity to share your perspective and concerns, and to brainstorm potential solutions. It’s important to remember that the mediation process is not about determining who is right or wrong, but rather about finding a resolution that addresses the needs and interests of both parties.

In order to make the most of this mediation session, it’s important that both of you come prepared to listen to one another and to communicate openly and honestly. I will do my best to facilitate a constructive dialogue and to help you both explore options for resolving the conflict.

Individual 1: I understand. So, we just need to come up with a solution that works for both of us?

Mediator: Exactly. The goal is to find a resolution that meets the needs and interests of both parties. It’s important to keep an open mind and to be willing to consider different options.

Individual 2: Okay, I think I understand. Thanks for explaining the process to us.

Mediator: You’re welcome. I’m here to help facilitate a constructive dialogue and to assist you in finding a mutually acceptable resolution. Is there anything else you would like to know before we begin?