It is no secret that some South African schools have an infamous reputation for violence and destructive behavior. The most common approach used to resolve disputes in schools has generally been one of confrontation and accusatory in nature.
Punitive sanctions are generally used to deter a future repeat of the undesirable conduct in question. Unfortunately, it is very rare that the tools of mediation are used to de-escalate and resolve a dispute between learners or teachers.
Dispute resolution involves specific skills and techniques. Educators and students must be equipped with these skills in the school environment. This does not mean that teachers and other figures of authority in a school are stripped of their power.
When approached correctly, the aim is to empower students with the responsibility of being key players in resolving conflict situations between peers. This approach encourages de-escalation over increased conflict, and most importantly, it teaches young people that punishment and conflict is hardly ever the most effective method of resolving disputes.
At Mediations Matter, our vision is to assist in equipping educators, heads of schools and learners with the specific skill sets to handle conflicts effectively and without the use of violence or other antagonistic measures.
An article written by Clara Bester
